FAQs hope this helps

Q. How do I place an order?

A. Once you’ve decided which box is for you, simply fill out the order form and we’ll get back to you straight away, or call us on 01223 425308 if you'd rather to talk to us.

Q. Do you deliver outside Cambridge?

A. In a nutshell no, but we do have some customers just outside Cambridge. If you’re unsure just give us a call and we’ll do our best to help you.

Q. How much fruit do I need?

A. From the years of experience providing fruit to our current customers, we’ve got a pretty good idea of how much fruit you’ll need. Simply take a look at our products page and choose which size fits the number of staff in your business. If you’re not sure give us a call and we’ll help a much as we can.

Q. How do we pay you?

A. We don’t have an online payment facility – simply fill out our order form and we’ll set an account up for you. We deal with it on a customer-by-customer basis. We’ll email you an invoice and give you an amount of time to settle. Most customers settle by BACS or cheque.

Q. What if I don’t like certain fruits?

A. We’re always happy to help should you wish to chop and change certain items in your fruit box. Simply let us know at the time of ordering and we’ll amend your box accordingly.

Q. What if I'm not happy with something?

A. Don't forget that we are human and sometimes, just sometimes, you might find a piece of fruit that bypasses our super-high quality standards.

No-one takes customer service more seriously than we do, in fact it's paramount to everything we do. If you're not happy then neither are we! All our alarm bells and sirens go off, everything goes on hold until you're looked after. In any case just let us know and we'll do our absolute utmost to make sure you're happy. We'll either replace your fruit in your next delivery or credit your account back.

If you're still not happy just speak to Neil or Nisha and we'll always try our hardest to correct any issues. Take a look at our testimonials and you'll see that we have tons of happy fruit-munchin' customers in Cambridge :-)

Call us on
01223 425308
or email us
we love to chat

Looking for a wholesale supplier? We do that too

“Not only is the produce of an exceptionally high quality, but The Cambridge Fruit Company have been a pleasure to deal with from day one....”

Rod Mathie

GE Energy

read more testimonials

Food Cycle
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